Category: Management consulting

When you can’t say anything NYCHA: Part 4, “little consistency with best practices”

7 September, 2012 (09:23) | Bureaucracy, Housing, Management consulting, New York City, NYCHA, Public housing, Regulation, Rental, Section 8, Unions |

[Continued from yesterday’s Part 3 and the preceding Part 1 and Part 2.]   By:David A. Smith   Thus, having worked through all of Boston Consulting Group’s operational recommendations in its long-awaited and quite expensive critique, Reshaping NYCHA support functions (link to the full 1.78 Meg report in pdf), we come back to where I […]

When you can’t say anything NYCHA: Part 3, “sprawling, unlinked network”

6 September, 2012 (09:21) | Bureaucracy, Housing, Management consulting, New York City, NYCHA, Public housing, Regulation, Rental, Section 8, Unions |

[Continued from yesterday’s Part 2 and the preceding Part 1.]   By:David A. Smith   Though I’ve already spent two days expounding on the Boston Consulting Group’s lengthy and quite expensive critique, Reshaping NYCHA support functions (link to the full 1.78 Meg report in pdf), there’s plenty more fault to find.   Notice that there […]

When you can’t say anything NYCHA: Part 2, “highly bureaucratic, inefficient”

5 September, 2012 (09:25) | Bureaucracy, Housing, Management consulting, New York City, NYCHA, Public housing, Regulation, Rental, Section 8, Unions | 1 comment

[Continued from yesterday’s Part 1.]   By:David A. Smith   Yesterday’s post, digging into the Boston Consulting Group’s extensive and detailed report, Reshaping NYCHA support functions (link to the full 1.78 Meg report in pdf)– for which Chairman Rhea paid a firm he used to work for $10,000,000 – documented both its dysfunctional board and […]

When you can’t say anything NYCHA: Part 1, “changing, often vague sense of priorities”

4 September, 2012 (13:53) | Bureaucracy, Housing, Management consulting, New York City, NYCHA, Public housing, Regulation, Rental, Section 8, Unions |

By:David A. Smith   No wonder NYCHA Chairman John Rhea, who in my opinion should immediately resign his position, was in no hurry to release the Boston Consulting Group’s extensive and detailed report, Reshaping NYCHA support functions (link to the full 1.78 Meg report in pdf), for it is a relentless critique of NYCHA’s inexcusable […]